Update: 26/07 @ 10pm GMT
The status of the new
update has changed to In Review as of about three hours ago.
Update: 27/07 @ 4:45am GMT
Looks like Apple didn't
consider the situation extenuating enough. To be fair to them, they've got their
own problems right now with the developer website hack. This meant the normal
expedited review form is off line, so maybe they didn't read the review notes
begging for the expedited review, and maybe the support email I sent wasn't able
to make it to the right department in time. Either way, at this stage I don't believe
there'll be an update this weekend. If you can,
please use these instructions to roll the update back. (Windows users: replace
the word "Finder" with "Windows Explorer",
and "Trash" with "Recycle Bin".)
Update: 31/07 @ sometime am GMT
The 2.0.1 update
has been released to the App Store. This release contains the fixes listed below
and should rectify the reliability issues from the 2.0.0 update. A couple of users
have updated and have confirmed they are finding LTP stable again. Now the work will
start to add back the double-tapping option, and a few other usability requests. The
website will be brought back on line shortly.
There's no other way to describe it; there are no excuses to make. You counted on LiveTrax Pro to not let you down, and it did in the worst possible way.
In fact, we did.
At this stage, another update has been submitted to the App Store, and we've begged Apple to expedite the approval process. However, there still some time before we'll know whats happening.
After all the feedback, three serious bugs were found:
All of these have been fixed. On top of that, the following usability bugs were fixed:
This article can help you restore the previous version of LTP in most cases:
In the meantime, please contact support with any concerns or queries and I'll get back to you as soon as possible. Alternatively, you can download the user guide for the current release.
We use and depend on LiveTrax Pro, just like you. Sorry doesn't go half way to fixing how much we failed here. Normal website operation will return once the issues are sorted.
Geoff
LiveTrax Pro